Service Pricing Officer

Western Australia
May 28, 2024
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Job Description

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WesTrac is an equipment solutions company and one of the world’s leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.

Reporting to the Pricing and Quotation Supervisor, the Service Pricing Officer will be responsible for developing accurate service pricing for Mining and Construction Rebuilds, Customer Support Agreements (CSA’s), Life Cycle Costs (LCC’s) and general service pricing within our Western Australia business units.

This role will work closely with a team of specialist resources, both internal and external, to assist with pricing development to ensure accurate information is collated and provided in a timely manner to the relevant stakeholder. This individual will also be responsible for managing and actioning Helpdesk requests and queries ensuring data accuracy.

Location: South Guildford 

Roster: Monday – Friday, 8.5-hour days

About You:

  • Trade Certificate Qualification or equivalent experience with post trade experience in equipment, component, parts and service maintenance and cost
  • Excellent customer service skills with the ability to build and maintain strong relationships
  • Demonstrated experience in navigating challenging situations and tight deadlines
  • Working background in the automotive or mining industry highly desirable
  • Ability to be solutions focused with demonstrated and proactive problem-solving
  • Strong Computer skills including but not limited to MS Office, inventory management and warehousing systems


What we offer:

  • Opportunity to get a $3,000 referral bonus as part of our Recommend and Spend program
  • Job security with a consistent pipeline of work
  • Unrivalled training and development via The WesTrac Institute
  • Fantastic team environment and inclusive work culture
  • Made for More Rewards program with discounts at retailers like Woolworths, Caltex, Apple, Crown, Qantas and many more
  • Paid parental leave, discounted health insurance, income protection insurance, and salary sacrifice options

If you are interested in taking your career to the next level with WesTrac click the ‘Apply’ button today!

Relocation and Visa sponsorship assistance for candidates on the skilled occupation list may be available to candidates in Australia and Overseas, dependent on the role.

WesTrac Pty Ltd is committed to achieving a diverse and engaged workforce. We are an equal opportunity employer and encourage applications from female, Aboriginal and Torres Strait Island candidates.

WesTrac is an endorsed employer for women via WORK180 – who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality.